Originally published at Lemmingworks. You can comment here or there.
Reuters/Second Life » Companies shifting virtual world strategies
When Cisco Systems decided to enter Second Life, things didn’t turn out exactly as the network equipment supplier expected.
“We were quick. We got into Second Life and put up a big building with repurposed Web content. It was a ghost town. Digital tumbleweeds,” said Christian Renaud, head of Cisco’s networked virtual environments.
It turned out people wanted to log on to Second Life to hang out with friends and play casual games, not visit a 3-D version of a corporate Web site.
It’s an experience many companies that rushed to set up in Second Life have had in recent months, but rather than abandon its virtual homestead, Cisco changed tack.
“Two or three months in we bulldozed everything we’d done. It’s now a place for meetings (with customers and employees) rather than repurposed Web content,” Renaud said. “If I can have an intimate talk with 50 people a week, man, I’ve won the lottery.”
Now isn’t that wise. Experiment and adjust, rethink and redeploy. Might even work.